UX astronaut, documentarian, book hoarder, stargazer

I’m inspired by: opportunities to innovate, critical projects with massive scope, data (and analysis), collaborative design, usability testing, identifying and reducing friction for the user, problem identification, and calculated risk.

I want to explore more: expanding interaction design to emerging technologies; connected spaces (IoT); haptic and auditory feedback; advanced robotics, intelligent materials, additive manufacturing, and psychosocial impacts of disruptive technologies on individual and group interactions with developing technologies.

Moved to Portland in December 2018, and I stand firm in my belief that Pluto is a planet (but is not related to my relocation).

Resume and “User Guide”

Mia Lin’s Resume 2018

“User Guide” to Mia Lin – get to know me a bit better!

High-fidelity Interactive Axure Prototypes

Variable Data (User-Input Data) Interface Concept Usability Testing

  • This prototype shows a rapid iterative high-fidelity prototype of v-data interface changes I conceived of to improve usability as a +1 for the 2014 product page redesign project.
  • Current v-data on JCP.com is text-field entry only. For example, for monogramming, the shopper must type “A” for red, 2 for cursive, etc., and none of the imagery is clickable, which has become a common pattern. (see sample of custom blinds V-data input form).
  • These text-input methods create a potentially confusing experience and unnecessary friction when a series of smart and interactive selectors would help immensely, especially when the variable data wasn’t something as complex as a name but instead was a preexisting set of variables like “inside” or “outside”.

Sephora PDP/Checkout Usability Testing

  • Project was to test incorporation of Sephora product features into JCP.com’s current interface (up to 250 swatches, ingredients at SKU level, etc. to ensure minimal changes to the product page were acceptable for the user and enabled them to purchase Sephora products on JCP.com.
    http://h9zluc.axshare.com  |  password: $ephora

Quick-View Modal

  • In early 2014 JCP considered implementing a quick-view modal with the same information as exists on the product page. A prototype was built, but the project never got off the ground.
    http://1p6mnk.axshare.com  |  password: Kwik

Wires & Designs

VitaminT (contract) (2017)

WorldVentures (2016-2017)

JCPenney (2013-2016)

American Airlines

User Flows

Taxonomies & Content Strategy

Research & Documentation

I wrote the copy for all documentation below:

RealPage (2018)


American Airlines